gc22 Terms and Conditions
Please read these terms and conditions carefully before using the gc22 platform. This document contains detailed information about account registration, bonuses, payments, responsible gaming and other important matters.
Table of Contents
- 1. General Provisions
- 2. Eligibility and Age Requirements
- 3. Account Registration
- 4. Account Verification
- 5. Deposits and Withdrawals
- 6. Bonuses and Promotional Offers
- 7. Betting and Gaming Rules
- 8. Prohibited Activities
- 9. Privacy and Data Protection
- 10. Responsible Gaming
- 11. Account Suspension
- 12. Limitation of Liability
- 13. Changes to Terms
- 14. Contact
Important Notice: These terms and conditions are a legally binding agreement. Please read this document in full before registering or using the gc22 platform. Applicable to users aged 21 and above only.
General Provisions
These terms and conditions ("Terms") govern the relationship between gc22 ("we", "our", "platform") and anyone who uses gc22's website, mobile platform or any related services ("you", "user", "member").
By using gc22's services, you confirm that you have read, understood and agreed to fully comply with these terms. If you disagree with any part of these terms, please do not use our platform.
gc22 reserves the right to change these terms at any time. Changes take effect as soon as they are published on the website. Continued use of the platform means you have accepted the updated terms.
- These terms have been prepared in Bengali and that version is the authoritative one.
- All gc22 services operate under these terms.
- Our Privacy Policy and Responsible Gaming Policy also apply alongside these terms.
Eligibility and Age Requirements
To use gc22's services, the following conditions must be met:
- You must be at least 21 years old (users under 21 are not permitted to use this platform).
- You must create a valid account in your own name — creating an account on behalf of someone else is strictly prohibited.
- You must hold a valid identity document (National ID card or passport).
- You must actively cooperate with the verification process.
If any person conceals their age as a minor and registers with gc22, their account will be closed immediately and all deposited funds may be forfeited. gc22 takes a strict stance against underage gambling.
21+ Only: gc22 is a responsible online gaming platform. Services are provided to users aged 21 and above only.
Account Registration
When registering with gc22, you must provide accurate and complete information. Providing false or misleading information will result in account cancellation.
3.1 Registration Process
- Each individual may create only one account.
- If multiple accounts are attempted from the same device or IP address, all accounts will be closed.
- The mobile number and email address provided at registration must be valid and active.
- Keeping your account password confidential is entirely your responsibility.
3.2 Updating Your Information
If your personal details change, please notify gc22's support team immediately. gc22 will not be held responsible for any issues arising from outdated or incorrect information.
Account Verification
gc22 follows a KYC (Know Your Customer) process to ensure safe and transparent services. Before processing withdrawals, or at any time, gc22 may request the following documents:
- Identity Verification: A clear photo of your National ID (NID), passport or driving licence.
- Address Verification: A copy of a utility bill, bank statement or government-issued document.
- Payment Method Verification: Proof confirming your bKash, Nagad or Rocket account number.
gc22 reserves the right to hold withdrawals until verification is complete. Failure to complete the verification process may result in account cancellation.
Deposits and Withdrawals
5.1 Deposits
- Funds can be deposited into gc22 via bKash, Nagad and Rocket.
- The minimum deposit amount is ৳100 (per method).
- Deposited funds are generally credited to the account instantly.
- Funds deposited into your account must come from your own payment method only — deposits through a third party are strictly prohibited.
5.2 Withdrawals
- The minimum withdrawal amount is ৳1,000.
- Withdrawals will only be made to the same payment method used for the deposit.
- Withdrawal processing typically takes 30 minutes to 3 hours.
- Account verification must be completed before a withdrawal can be made.
- gc22 reserves the right to delay or suspend withdrawals in the case of suspicious transactions.
5.3 Currency
All transactions on gc22 are conducted in Bangladeshi Taka (BDT / ৳). No currency conversion facility is currently available.
Bonuses and Promotional Offers
gc22 offers various bonuses and promotional offers from time to time. These bonuses are provided subject to certain specific conditions.
6.1 Welcome Bonus
- New members will receive a 100% bonus on their first deposit, up to ৳20,000.
- The wagering requirement for this bonus is 25 times (25x) — meaning the bonus amount must be wagered 25 times.
- A user may receive the welcome bonus only once.
- Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement has been met.
6.2 General Bonus Terms
- Each bonus has its own validity period — expired bonuses cannot be used.
- Multiple bonuses cannot be used at the same time unless explicitly permitted.
- If bonus abuse or fraudulent activity is detected, the bonus will be cancelled and the account may be closed.
- gc22 reserves the right to change or cancel any bonus offer.
Betting and Gaming Rules
gc22 offers cricket betting, sports betting, live casino, slot games and other gaming activities. General betting rules are set out in this section.
- Once confirmed, a bet cannot be changed or cancelled — however, a "cashout" option may be available in some cases.
- If a bet is affected by a technical error, gc22 reserves the right to void that bet.
- Odds on live events are subject to change — gc22 may update odds at any time.
- If an event is postponed or cancelled, the relevant bet will generally be voided and the staked amount refunded.
- Bets linked to match fixing or manipulation will be considered null and void.
7.1 Game Results
All games on gc22 are operated using certified Random Number Generators (RNG). Game outcomes are entirely impartial and determined without any external interference. gc22's "Fair Play" policy applies to all gaming activities.
Prohibited Activities
The following activities are strictly prohibited on gc22 and will result in immediate account closure:
- Creating multiple accounts or using another person's account.
- Registering using a false identity or false information.
- Abusing the bonus system — such as claiming multiple bonuses from the same household or the same device.
- Playing using computer programs, bots or automated software.
- Exploiting any vulnerability or flaw in the platform.
- Using gc22 for money laundering or illegal activities.
- Threatening or harassing other members.
- Behaving disrespectfully toward gc22 staff.
Privacy and Data Protection
gc22 places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all data secure.
- Your personal information will not be sold to any third party.
- Information may be used where necessary to provide services and meet legal obligations.
- For full details on how we use your data, please read our Privacy Policy.
Responsible Gaming
gc22 believes in responsible gaming and is committed to the mental and financial wellbeing of our members.
- You can set deposit limits and betting limits on your account.
- Temporary or permanent self-exclusion is available if needed.
- If you feel that gaming is having a negative effect on your daily life, please contact our support team.
- For more details, please read our Responsible Gaming Policy.
Account Suspension and Closure
gc22 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:
- If any clause of these terms is violated.
- If fraudulent or suspicious activity is detected.
- If cooperation with the verification process is refused.
- If there is suspicion of involvement in money laundering.
- At the direction of a court or at the request of a law enforcement agency.
Users may also request the closure of their own account at any time. Upon submitting an account closure request, the account will be deactivated after all pending withdrawals have been processed.
Limitation of Liability
gc22 is not responsible for the following:
- Bets or games not completed due to internet disconnection or technical issues.
- Transaction delays caused by system outages of third-party payment providers (bKash, Nagad, Rocket).
- Any loss arising from your account login credentials being disclosed to another person.
- Service disruptions due to force majeure events (natural disasters, war, government restrictions).
In no case will gc22's maximum liability exceed the actual balance in the user's account.
Changes to Terms and Conditions
gc22 reserves the right to modify these terms and conditions at any time. For important changes:
- Changes will be published on the website and the "Last Updated" date will be revised.
- Members may be notified by email or SMS for significant changes.
- Continued use of the platform after changes are published means acceptance of the new terms and conditions.
- If the new terms and conditions are not acceptable, you may request to close your account.
Contact
If you have any questions or complaints regarding these terms and conditions, please contact our support team:
Support Contact
Live Chat: 24/7 support available in Bengali — directly through the platform.
Email: [email protected]
We generally respond to all complaints and questions as quickly as possible. For more information, visit our FAQ page.